Released on = October 9, 2006, 6:50 pm

Press Release Author = pbxeq

Industry = Telecommunications

Press Release Summary = PBXEQ aspires to hasten VoIP adoption in developing call
center firms in Latin American Regions.

Press Release Body = Canton, Mi – October 10, 2006 – Mexico, Puerto Rico, Brazil and
Argentina are just some of the Latin American countries that supply potential and
vocational-trained call center agents, capable of both the American and Spanish
language. The call center industry is also expected to address one of the most
discussed issues within the Latin Americas – high unemployment rate. IP telephony,
one of the most sought after platform for offshore communications and also a cheaper
alternative rather than utilizing long distance landline calls, has been adopted by
the call center industry within the Asia Pacific Region in an impressive 25%
compared to only 15% in the Latin Americas. Surveys and studies however say that
there will be a significant increase in the customer service positions in the Latin
Americas by 2008.

Increased savings and revenue brought about by VoIP usage and Asterisk solutions
around the globe have triggered the call center industry to come into realization
how significant IP telephony is to their businesses. Adoption of this
easy-to-implement technology seems to be a “not so easy” task for some regions in
the Latin Americas. Offshore call center outsourcing of the US to third world
nations such as India and the Philippines has been a trend and is expected due to
the manpower cost savings and their rapid VoIP adoption.

In line with PBXEQ’s goal to make VoIP widespread throughout the globe, PBXEQ
promotes its worldwide distributorship program by providing Asterisk Solutions and
excellent VoIP equipments to booming call centers instituted in the Latin Americas.
PBXEQ aims to assist developing call center companies and the growing number of
agent positions. Asterisk’s features also play a crucial role in multi-lingual
customer service agents, providing options for both Spanish and American speaking
customers. PBXEQ aspires to boost VoIP adoption and knowledge within the Latin
American region.

To view PBXEQ’s online mall visit, http://store.pbxeq.com/store/home.php. To view
all PBXEQ’s Manufacturers visit http://store.pbxeq.com/store/manufacturers.php.
Currently, PBXEQ is expanding market reach through distributorship. If you want more
information, visit http://www.pbxeq.com/distributor.htm, or email
marketing@pbxeq.com and/or asteriskhardware@gmail.com. For shipment rebates and
discount inquiries for international orders, please email sales@pbxeq.com.



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Web Site = http://www.pbxeq.com

Contact Details = http://www.pbxeq.com
42255 Chase Drive, Canton, MI 48188 USA
info@pbxeq.com
marketing@pbxeq.com
1877-8872937